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menang123 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open an account, sign in on mobile, browse Baccarat or use DANA and QRIS, and how we use each…

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CONTACT THE DATA TEAM

Where To Ask About Privacy

A direct support request gives you a clear route when you want to check account information, correct a phone detail or ask why a wallet receipt was linked to your record. We ask you to contact us from the signed-in account where possible, so we can separate genuine requests from attempts to access another person’s data. Jakarta and Surabaya account holders follow the same privacy request path.

Team online

Account privacy request

Ask us to access or correct details connected with your account, including your phone verification record. We may request account identifiers before discussing personal data.

Wallet record question

Send a question about DANA, OVO, GoPay or QRIS information shown in your payment history. Include the receipt reference, but do not send your wallet password or private code.

Sign-in data concern

Tell support if a mobile sign-in, browser session or account change looks unfamiliar. We can review the relevant security details after confirming that you control the account.

SIX DATA SAFEGUARDS

How We Handle Your Account Data

Privacy depends on clear handling at each account stage, from the first phone check to a later request about payment history.

Account details

We use the account information you provide to create access, complete phone verification and respond to privacy requests.

Cookie controls

Cookies can keep a signed-in session working as you move from a mobile browser to the lobby.

Wallet references

DANA, OVO, GoPay and QRIS references help us match a receipt or status check to the correct account.

Account security

Phone verification and checks around sign-in or account changes help limit unauthorised access.

Retention periods

We retain records for as long as needed for the stated account, security or transaction purpose, then assess whether they…

Change requests

You can ask us to access, correct or question personal data through support.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the account questions we expect before you open access or connect a local wallet. Each answer points to a practical step, from checking cookies on your phone to requesting a copy of account data. Where a request affects eligibility or access, the outcome depends on local law.

It covers account details, phone verification, cookies, sign-in security, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone detail to support account creation, verification and account recovery checks. It also helps us confirm that a privacy request comes from the person connected with the account.

Yes. It explains that cookies can maintain a mobile browser session while you move between sign-in and the lobby. You can manage cookies in your browser, though clearing them may require another sign-in.

We use payment references and status details to connect a receipt with your account and investigate a payment question. Do not send wallet passwords or private codes when contacting support.

You can contact support from your signed-in account and ask to access or correct personal data. We may request phone verification or another account check before sharing or changing records.

Retention depends on why the record exists. Account, security and payment records are kept for the period needed for those purposes, while some transaction records may require longer storage.

No policy wording overrides local requirements. Account access and eligibility depends on local law, and we may apply identity, security or transaction checks before handling a request.

Related Pages

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